Shipping policy
SHIPPING POLICY
At GREENDECOR, we strive to deliver your orders as quickly and safely as possible. We specialize in international shipping, ensuring our premium home textile products reach you in perfect condition.
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
We offer Express Worldwide Shipping for all our orders.
Delivery Time: Estimated 3-5 business days after the order is processed.
Shipping Method: We partner with leading international carriers (FedEx, UPS, or DHL) to ensure reliable service.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
GREENDECOR is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
GREENDECOR is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.